Green Biotec’s CrossLab services offer laboratories tailored maintenance coverage options to meet their unique requirements and budget constraints. We provide service plans at various levels for both software and instrumentation, supporting equipment from leading manufacturers such as Waters, Thermo Fisher, Shimadzu, and others.
In addition to comprehensive service plans, we offer On-Demand repairs for immediate resolution of incidents, as well as access to repair parts and supplies for in-house use. Our preventive maintenance plans are designed to enhance the productivity of your laboratory by ensuring the ongoing reliability and performance of your equipment. Trust Green Biotec to optimize the maintenance of your lab, keeping it operating at its best.
- On demand repair
When an instrument malfunctions, Green Biotec On-Demand Repair services provide the most flexible solution to swiftly restore your lab’s functionality. Our repairs are conducted by experienced professionals utilizing genuine factory parts, ensuring reliability and performance.
With years of expertise, our field service engineers guarantee that repairs are executed accurately the first time, minimizing downtime and ensuring uninterrupted operations in your lab. Trust Green Biotec to deliver efficient and effective repair services, allowing you to get back to work without delay.
- Preventive maintenance
Green Biotec CrossLab Preventive Maintenance guarantees that your instruments maintain peak performance while reducing unplanned downtime. Our factory-recommended service ensures reliable operation and accuracy across various analytical systems, all performed by certified service engineers.
Our field personnel utilize high-quality parts and supplies, adhering to certified procedures to ensure the highest levels of maintenance.
For instruments subjected to high usage or harsh operating conditions, CrossLab Enhanced Preventive Maintenance offers an additional level of service. Moreover, we provide Expert Ion Source Cleaning services to further minimize downtime and ensure optimal sensitivity from your mass spectrometer. Trust Green Biotec to keep your instruments running smoothly and efficiently.
- Workstation software Services
Green Biotec Workstation Crash and Recovery Priority Service offers comprehensive troubleshooting and resolution to swiftly restore the operational status of your Green Biotec software. Our dedicated team ensures timely resolution, minimizing disruptions to your operations.
Additionally, our Installation and Familiarization services conducted by Green Biotec assist you in efficiently planning and executing software, PC, and Operating System upgrades. By leveraging our expertise, you can navigate upgrades seamlessly and optimize your workstation performance. Trust Green Biotec to provide efficient and effective services to keep your laboratory software running smoothly.
